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METROBANK has joined the list of banks offering Internet banking with the
launch of its Metrobankdirect recently.

In an interview with Computerworld Philippines, Reynante Banico, vice
president for e-banking said they are undaunted by the fact that they are a
late entrant in the e-banking business."We are not concerned about being the
first or the last,"Banico said."What is important is we have a better
service. We've been gauging the Internet banking market and we feel that now
is the right time to launch the Internet channel."

Banico told Computerworld they contracted the services of Malaysian-based
Nsys (NewAge Systems Architects) Consulting for the implementation of the
Windows-based Virtua Banker middleware server that allows access to the
bank's core applications hosted on an IBM ES9000 mainframe.

Banico said MetrbankDirect (www.metrobank.com.ph) is just one of the four
channels which its four million customers can choose from when accessing
their accounts with Metrobank. The other channels are Metrophone, Mobile
Banking, and automated teller machines."Unlike other banks, there is no need
to open a virtual account with Metrobankdirect,"said Agnes Cruz, assistant
vice president for the product management department. Cruz said a client
only has to enroll his existing Metrobank account for free."For security,
Metrobankdirect has an automatic log-out feature that operates after you
have left your computer idle for 20 minutes,"said Cruz."You will have to log
in again to continue using Metrobankdirect."She said the system makes use of
the Verisign authentication and 128-bit encryption technologies.

The bank is targeting at least 30,000 of its existing clients to enroll in
the system within the next six months.

Accounts eligible for enrollment in Metrobankdirect are deposit accounts
like regular peso and dollar savings or current accounts, savings and
current E.T. accounts, and OFW and SSS Pensioner's accounts. Other eligible
accounts include MetroChecking Extra, Fun Savers Club peso and dollar
savings accounts; peso and dollar time deposit and universal savings
accounts; and the Metrobank Visa Dual Currency and Unicard credit card
accounts.

Banico added that a customer with more than one account can enroll all of
his accounts and will be able to view them in just one portal.

Meanwhile, Banico said their Mobile Banking channel has been getting quite a
number of users from the remote areas where landlines are scarce. Banico
said clients who are heavy users of their mobile banking channel are those
who receive remittances from their relatives working abroad."What we noticed
is that our mobile banking channel is used mostly by people living in areas
where there are no phone lines. Instead of traveling far to make a call to
Metrobank via landline to check if their remittance has arrived, they just
inquire over their mobile phones."Metrobank's mobile banking service
processes an average of 18,000 transactions a month, he said.



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